Privacy Policy

Antimatter Software LLC ("we," "us," or "our") operates Snapkey, a digital business card platform for real estate agents. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using Snapkey you agree to the practices described below. If you do not agree, please do not use the Service.

1. Information We Collect

Agent accounts

When you create a Snapkey account we collect:

• Name, email address, and password (via Supabase Auth)
• Phone number, brokerage name, license number, and headshot — for your public card
• Listing data you add (addresses, photos, descriptions)
• Billing information processed by our payment provider (we do not store raw card numbers)

Lead submissions

When a visitor submits a buy, sell, or call-back intent through an agent's card, we collect the information they provide: name, phone number, email address, and the nature of their request. This data is stored on behalf of the agent.

Waitlist

If you join our waitlist we collect your email address and optionally your brokerage.

Usage and analytics data

We automatically collect card views, tap events, link clicks, and intent submissions to provide agents with engagement metrics. We do not use third-party advertising trackers.

Cookies and local storage

We use session cookies for authentication and small amounts of local storage for UI preferences. We do not use tracking cookies or cross-site analytics.

SMS communications

When an agent enables SMS notifications, we send automated messages to leads who have provided a phone number. Message and data rates may apply. Leads can reply STOP at any time to opt out.

2. How We Use Your Information

• To operate and improve the Snapkey platform
• To display agent profile pages and deliver lead notifications
• To send transactional emails and SMS messages on an agent's behalf
• To provide agents with analytics about their card engagement
• To process payments and manage subscriptions
• To respond to support requests and communicate service updates
• To detect fraud, enforce our Terms of Service, and comply with legal obligations

We do not sell personal information to third parties.

3. Information Sharing

We share information only in these circumstances:

• Supabase — our database and authentication provider. Data is stored in US-based infrastructure.
• Vercel — our hosting platform. Requests are served through Vercel's edge network.
• SMS provider — phone numbers and message content are transmitted to our SMS gateway to deliver automated notifications.
• Payment processor — billing details are handled by our payment provider under their own privacy and PCI-DSS compliance.
• Legal requirements — we may disclose information if required by law, subpoena, or to protect the rights and safety of users and the public.

We do not share lead data with any third party beyond the agent who collected it.

4. Data Retention

Agent account data is retained for the life of the account and for up to 90 days after deletion. Lead submission data is retained as long as the associated agent account is active, then deleted within 90 days of account closure. Waitlist emails are retained until you request removal. Anonymized usage statistics may be retained indefinitely.

5. Security

We use industry-standard safeguards including encrypted connections (TLS), row-level security in our database, and hashed passwords. No system is perfectly secure; we encourage you to use a strong unique password and to report any suspected vulnerabilities to isaac@antimattersoftware.dev.

6. Children's Privacy

Snapkey is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, email us at isaac@antimattersoftware.dev with "California Privacy Request" in the subject line. We will respond within 45 days.

8. Your Choices

• Account data: you can update or delete your information from the dashboard. To close your account, contact us.
• Email: transactional emails (receipts, lead notifications) cannot be opted out of while your account is active. Marketing emails include an unsubscribe link.
• SMS: reply STOP to any Snapkey SMS to stop receiving messages from that agent. You can also manage SMS preferences in your dashboard.

9. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date at the top and, for material changes, notify account holders by email. Continued use of Snapkey after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Contact us at: